Case Study: ShipWorkflow

Challenges

Paid-community operators were manually adding and removing members every time a Stripe subscription changed — hours of admin every week that scaled linearly with community size.
Failed payments had no automated follow-up, so operators were silently losing recurring revenue to card declines they never even noticed.
Cancellations required manual removal from private communities, creating access-control leaks and support tickets whenever it was forgotten.

A Stripe webhook layer that auto-generates and expires invite links the moment a subscription starts or ends — zero manual admin action.
A dunning automation flow that detects failed payments and triggers timed retry and reminder sequences before access is revoked — recovering members instead of losing them.
Automated cancellation handling that instantly revokes community access and logs every removal in an admin dashboard for auditability.

Audit — interviewed early community operators and mapped every manual step in their Stripe → Discord/Skool/Telegram workflow.
Research — benchmarked Stripe webhook event types and Discord/Telegram API rate limits to design a reliable event-driven architecture.
Build — webhook ingestion service, invite-link generator, dunning engine, and admin dashboard, built as a modular SaaS.
Test — ran the full subscription lifecycle (create, fail, retry, cancel) against Stripe test mode and live sandbox communities before rollout.
Launch — onboarded the first paying community operators, then opened self-serve signup. Still running, still iterating.

Stripe webhook integration — subscription create, cancel, and failed-payment events
Automated invite-link generation and expiry across Discord, Skool, and Telegram
Failed-payment dunning sequences that chase declined cards automatically
Admin dashboard for membership and payment status at a glance

Detailed usage metrics available on request — happy to walk through the live product on a call.